News

New Whitsunday adventure combos with three multi-award winning companies! July 12, 2019 at 1:53 am

airlie adrenalin adventures

Airlie Beach’s premier adventure activity operators have been  wrapped into a range of combos offering guests the ultimate Whitsunday experiences with the recently launched Airlie Adrenalin Adventures packages.

Whitsunday Jetski Tours, Ocean Rafting and Whitsunday Segway Tours have teamed up to offer the following adventure packages..

Ride & Raft Combo 1

Ocean Rafting Whitehaven Beach and snorkelling adventure including lunch and Whitsunday Jetski Tours’ Airlie Adventure!

Ride & Raft Combo 2

Ocean Rafting Whitehaven Beach and snorkelling adventure including lunch and Whitsunday Jetski Tours’ 2 Island Safari!

Amazing Airlie Combo

Whitsunday Jetski Tours’ Airlie Adventure and Whitsunday Segway Tours’ Sunset & Boardwalk Tour!

Jungle Jet Combo

Whitsunday Segway Tours’ Rainforest Discovery Tour and Whitsunday Jetski Tours’ Two Island Safari!

Ride and Glide Combo!

Whitsunday Jetski Tours’ Airlie Adventure, Whitsunday Segway Tours’ Sunset & Boardwalk Tour and Ocean Rafting Whitehaven Beach and snorkelling adventure including lunch!

The Airlie Adrenalin Adventures packages make the most of your time in the Whitsundays, bundled into special offers to provide an exciting Whitsunday adventure, both on and off the water!

 

Whitsunday Jetski Tours awarded the number one tourism experience in Australia! June 20, 2019 at 1:25 am

TripAdvisor Travellers’ Choice Awards

In an achievement that any business would aspire to, Whitsunday adventure tourism operator, Whitsunday Jetski Tours, has been recognised as the number one tourism experience in Australia on the TripAdvisor Travellers’ Choice Awards 2019.  TripAdvisor Travellers’ Choice Awards are the highest honour TripAdvisor presents based on reviews and opinions from travellers of Australia’s top bookable experiences.

In more exciting news, not only did the team achieve this accolade in winning the top spot on an Australian level, but were also announced as number five in the Top 10 Experiences in the whole of the South Pacific.

Owners Steve and Toni Ward were ecstatic to receive the news that they had just been voted the number one tourism experience in Australia.

“This came as a complete surprise but it is a testament to all of our hard work since starting the business in 2010. Even more satisfying is the fact that we don’t specifically focus on reviews or ratings. Our focus is more holistic and has always been to exceed guests’ expectations and provide exceptional service with state-of-the-art equipment in one of the most beautiful areas of the world, the Whitsundays, and this award is a consequence of that effort,” said Steve.

Steve continued, “This award is particularly special as it is from guests giving first-hand feedback of the experience they have had with us. It is that combination of two main things, the unique product that we offer and the exceptional, personalised service that our team provide from start to finish which delivers that ultimate accolade.”

Steve and Toni acknowledge that this achievement in being recognised as a truly exceptional business wouldn’t be possible if it didn’t start from the ground up.

“We have the amazing support of people who help us pull it all together to achieve this, from our guests, loyal agents, suppliers and our tourism industry partners, to the world class marina facility that we operate from.  Most importantly, it is ultimately our passionate team who deliver amazing customer service over and above and an experience whereby guests leave like friends and feeling like they have had one of the best adventures of their holiday,” said Steve.

With the tag line, “Your ride, your adventure”, Toni believes that guests are searching for immersive unique experiences that offer healthy outdoor adventure activities and tours, with that combination in mind.  TripAdvisor’s 2019 Experiences Trends Report correlates with that, showing that preferences for outdoor activities are increasing, with global bookings in the category jumping 56% this past year.

“People want more adventure and outdoor activities and, of course, with that adventure comes the natural beauty of the Whitsundays, so we’ve got a good combination,” said Toni.

The Whitsundays is the only region in Australia featuring twice on the list, with Ocean Rafting also being awarded the number seven spot.

Doing it for the kids… Whitsunday Jetski Tours’ $2,500 goal! March 20, 2019 at 12:07 am

variety jet trek

6 Days…over 800 kilometres… we are up to the challenge on the Yamaha Variety Jet Trek!!

Whitsunday Jetski Tours’ owner, Steve Ward, is getting ready to make some waves on his ninth Yamaha Variety Jet Trek which will set off from Bundaberg to Hamilton Island between 25th March and 30th March. Steve is part of approximately 110 riders on personal watercraft who will undertake the six-day, 860km adventure which finishes in the Whitsundays – all to raise funds to give more Aussie kids a fair go!

Our motto has always been ‘DOING IT FOR THE KIDS’!!! There are some very special kids and families out there who are struggling a little harder than most and we are more that happy to give up a couple of weeks of our fortunate lives and dedicate our time to GIVING, as well as take on the challenges of jetskiing some incredible coastlines of Australia!

With your help the Wardys can reach our goal….remember a little goes a long way! It’s easy to ‘Pay it forward’ when you see how dramatically improved these families lives are.

So, our target is to raise $2,500 and we WILL make a difference!

If you would like to support Steve please click the following link to make some sort of donation. Big or small…it all counts in making a difference to Aussie kids in need. Simply visit https://yamahavarietyjettrekwhitsundays2019.raisely.com/steveward

Variety – the Children’s Charity is a national not-for-profit organisation committed to empowering Australian children who are sick, disadvantaged or have special needs to live, laugh and learn.

Thanks so much for your support!

Two exciting new tours to exclusive locations! October 26, 2018 at 3:29 am

CoverMulti award winning Whitsunday Jetski Tours has launched two new exciting and unique tours to two exclusive Whitsunday locations. A first for the Whitsundays, Whitsunday Jetski Tours will visit exclusive Paradise Cove Resort on the Jetski To Paradise and Palm Bay Resort on the Ultimate Island Trek, both of which will complement the existing popular Airlie Adventure and Two Island Safari tours.

The fantastic new Jetski to Paradise tour will satisfy your thirst for adventure, jetskiing away from the crowds to the very exclusive mainland resort of Paradise Cove Resort. Enjoy a cool drink and a delicious tropical brunch before spoiling yourself in the resort pool, go for a paddleboard or just relax. Once invigorated, prepare to hang on as the adventure reignites on the return journey. This exciting new adventure incorporates a one hour resort stopover and two hours of thrilling jetskiing.

Solo riders will love the epic adventure on the Ultimate Island Trek as you journey to the island oasis of Palm Bay Resort on Long Island. Enjoy a beautiful poolside lunch including delicious woodfired pizzas, salads and chips. Relax with a drink, take a dip in the pool or chill on the beach, before the thrills are amplified on the return journey, delivering more scenic splendour exploring numerous islands and resorts as you conquer the ultimate 70km trek. This exhilarating new tour includes a one hour resort stopover and three hours jetskiing, however given the longer distances travelled, the Ultimate Island Trek is for solo riders only.

The ever-popular Airlie Adventure tour combines island views, bays with sea turtle encounters and one and a half hours of jetskiing. This popular tour is suitable for everyone, offering a perfect mix of adrenalin and eco adventure, driving your own jetski out to view the Whitsunday Islands from the protection of the coastline, before exploring Airlie’s beautiful bays and enjoying some turtle spotting.

The Two Island Safari offers open water jetskiing cruising Daydream and South Molle Islands and two hours jetskiing. This tour is a great tour for the more adventurous traveller who wants to maximise their time on the water. Explore the beautiful Whitsunday Islands including the scenic waterways round Daydream and South Molle Islands while pausing for photos, power snacks and the occasional marine life encounter.

All tours include informative and entertaining commentary by qualified tour guide and all riding apparel including lifejackets, rash tops/thermal tops, wetsuit shorts, polarised sunglasses, riding hats and sunscreen is provided. All photos of your tour are provided free of charge on Facebook and courtesy bus pick ups and drop offs within the Airlie Beach area are also included. And the best part? No licence is required and no experience is necessary, just big smiles and a sense of adventure!

We won GOLD at the Whitsunday Tourism Awards! October 21, 2018 at 12:35 am

whitsunday tourism awards

The Whitsunday Jetski Tours team walked away with both a gold and bronze award at the Whitsunday Tourism Awards last night, winning gold in the Tour and Transport Operator category and bronze in the Adventure Tourism category.

At the gala event, held at Discovery Parks Airlie Beach, owners Steve and Toni Ward enjoyed their success on the night with their staff, acknowledging the team for their excellence in customer service and announcing the launch of two exciting new products.

“It’s been a big year again for our team in regards to streamlining our touring options and working hard behind the scenes on new jetski adventure tours to the exclusive locations of Palm Bay Resort and Paradise Cove Resort.  We will be rolling these two new tours out in the next week and we are very excited about growing and developing our product offerings,” said Mr Ward.

Whitsunday Jetski Tours commenced operating guided jet ski adventure tours eight years ago and has seen significant growth each year, even through some challenging periods. 

“We have been in the tourism industry for a very long time and we will always continue to evolve in order to offer completely unique experiences like nothing else, so this is another very exciting time for us,” said Mr Ward.

Mr Ward continued, “We would like to acknowledge our team’s outstanding contribution to the business and dedicate these Whitsunday tourism awards to them, as well as all everyone who supports our business, including our guests, agents and partners within the industry. A big thank you also to the team at Tourism Whitsundays for putting on such a brilliant event and congratulations to all the winners on the night.”

Whitsunday Jetski Tours has also entered the upcoming Queensland Tourism Awards in the same two categories and the team are looking forward to representing the Whitsundays on a state level.

Whitsunday Jetski Tours offers exciting adventure tours in the Whitsundays and is the first and only guided jetski tour operating from Abell Point Marina, Airlie Beach to the Whitsunday Islands, with guests riding the latest model Sea-Doo jetskis into the beautiful world heritage Whitsunday Island Marine Park.

Queensland Tourism Awards gongs! November 14, 2016 at 8:27 am

Whitsunday Jetski Tours wins silver and bronze at the Queensland Tourism Awards!

queensland tourism awards

The Whitsunday Jetski Tours team were proud winners of two awards at the Queensland Tourism Awards held in Brisbane on Friday night, winning a silver award for the Tour and Transport Operator category and a bronze award in the Adventure Tourism category.

Owners Steve and Toni Ward, attending the evening with three of their staff, were thrilled to have been acknowledged at a state level in two categories. “We are just so proud to have been placed twice as one of the top three operators in the state in these two categories. We endeavour to offer an adventure that our guests with never forget and our passionate staff complement the excitement of the tour with exceptional and personalised customer service,” said Steve

“We would like to acknowledge our team’s outstanding contribution to the business and dedicate these awards to them, as well as all everyone who supports our business, including our guests, agents and partners within the industry. We also extend our congratulations to all the other Queensland winners from Friday night, particularly our fellow Whitsunday operators who all did very well,” said Steve.

Now in its sixth year of operation, Steve highlighted that the company’s continued growth will make for a busy year ahead. “We have some exciting new plans in the pipeline and will continue to offer a range of adventure experiences in the Whitsundays, in addition to what we already offer, including our new Airlie Adrenalin Adventure packages and Island Jet Boating tours, so there is much more to come,” said Steve.

Whitsunday Jetski Tours operates three daily jetski tours, the Airlie Adventure, a soft adventure tour around Pioneer Bay, the Two Island Safari to South Molle Island and Daydream Island, as well as the Daydream Extreme, offering the thrill of jet skiing across the passage to award winning Daydream Island Resort and Spa and including a range of activities such as the popular Living Reef Experience.

Whitsunday Jetski Tours wins at the Whitsunday Tourism Awards October 31, 2016 at 10:22 am

Gold and Hall of Fame at the Whitsunday Tourism Awards!

whitsunday tourism awards whitsunday tourism awards whitsunday tourism awards

The Whitsunday Jetski Tours team walked away with three awards at the Whitsunday Tourism Awards on Saturday night, winning Gold for the Tour and Transport Operator category, as well as Gold for Adventure Tourism, which culminated in receiving recognition as a Hall of Fame entrant for winning the same Adventure Tourism category three years in a row.

At the gala event, held at Cape Gloucester Resort, owners Steve and Toni Ward enjoyed their success on the night with their staff, acknowledging the team for their excellence in customer service and highlighting the positiveness of the Whitsunday tourism industry.

“We enjoyed a fantastic night at the Whitsunday Tourism Awards with our tourism industry colleagues and it was exceptional in terms of the positive vibe surrounding the Whitsunday tourism industry now. We operate from Abell Point Marina, which is an award winning, highly developed marina precinct, we have a newly established tourism body in Tourism Whitsundays with an innovative leader and a great team, a new Mayor who is doing a fantastic job in supporting the tourism industry and a range of new tourism operators commencing operations,” said Steve.

“As always, we must extend a huge thank you to our staff who go above and beyond every day to ensure our guests have the best experience possible and also to the local agents, accommodation houses and Whitsunday locals.  A big thank you also to the team at Tourism Whitsundays for putting on such a brilliant event and congratulations to all the winners on the night,” said Steve.

Whitsunday Jetski Tours commenced operating guided jet ski adventure tours six years ago and has seen significant growth each year.  Steve and Toni are now preparing for their next venture, Island Jet Boating, which is coming on line within the next few weeks. As a sister company to Whitsunday Jetski Tours, they will operate from their adventure base at Abell Point Marina, Airlie Adventure Central.

“Launching Island Jet Boating comes at a fantastic time and adding this newest addition to our adventure base of activities will complement our existing product, as well as other tour operators.  We will be offering half day jet boat tours to Daydream and South Molle Islands, and will be launching soon, so watch this space!” said Steve.

Whitsunday Jetski Tours has also entered the upcoming Queensland Tourism Awards in the same two categories and the team are looking forward to representing the Whitsundays on a state level.

Whitsunday Jetski Tours operates three jetski tours departing from Abell Point Marina daily; the Airlie Adventure, a soft adventure tour around Pioneer Bay, the Two Island Safari which explores South Molle and Daydream Islands, and the Daydream Extreme, offering the thrill of open water jet skiing to award-winning Daydream Island Resort and Spa, including a range of activities such as the popular Living Reef Experience.

An extraordinary whale encounter July 15, 2016 at 5:27 am

Photobombed by a whale on our Two Island Safari tour!

whales whitsundays

Whitsunday Jetski Tours and their guests were treated to a ‘once in a lifetime’ experience last Friday 08 July on their Two Island Safari jetski tour enroute to Daydream Island.

Tour guides Ian Wilson and Levi Shapendonk had spotted a whale about 1km away and decided to have the guests shut down the jetski engines and enjoy the spectacle from afar. Within 10 minutes the whale was 60 metres from them. By this time the guests were just so excited to think that the whale had come so close to them and within 5 minutes the young male surfaced metres from the jetskis.

“We had our tour grouped quite close together and the whale moved from ski to ski for over an hour giving us a show. He was so inquisitive and just didn’t want to leave us alone,” said Ian.

Ian has worked with whale populations in different parts of the world, including Tonga, where guests often dive and swim with humpbacks and has been in the Whitsundays working on the water for over six years.

“At all times I was aware of the protection of these amazing creatures and respectful of the rules. It’s fantastic that they’re so inquisitive and trusting of us and treating these encounters carefully will surely see many more wonderful interactions during the season. I’ve never experienced anything like this encounter before. It was magical and will go down as one of the highlights of my life on the water.”

Whitsunday Jetski Tours receives Ecotourism Certification June 29, 2016 at 1:40 am

Ecotourism

The Whitsunday Jetski Tours team are very proud to have achieved Ecotourism Australia Certification for our three tours, the Airlie Adventure, Two Island Safari and Daydream Extreme, offering ecologically sustainable tourism with a primary focus on experiencing natural areas that fosters environmental and cultural understanding, appreciation and conservation.

For more information see our Ecotourism Green Travel Guide listing here.

2016 TripAdvisor Certificate of Excellence June 2, 2016 at 11:29 pm

Whitsunday Jetski Tours earns 2016 TripAdvisor Certificate of Excellence

Whitsunday Jetski Tours has received a TripAdvisor® Certificate of Excellence. Now in its sixth year, the achievement celebrates hospitality businesses that have earned great traveller reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodations, eateries and attractions located all over the world that have continually delivered a quality customer experience.

“With the Certificate of Excellence, TripAdvisor honours hospitality businesses that have consistently received strong praise and ratings from travellers”, said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition helps travellers identify and book properties that regularly deliver great service. TripAdvisor is proud to play this integral role in helping travellers feel more confident in their booking decisions.”

The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.